General conditions

Owner: General Conditions of Sale (GTC)

Please read carefully the Terms and Conditions of Sale of mazette! ("GTC"). These Terms and Conditions govern your access, use and orders made through mazette.eu (The Site). By placing an order with mazette!, you agree unreservedly to be bound by these GTCs in their version in effect at the time of your order. Our Legal Notice provides more information about mazette!, such as the address of its registered office.
In addition, other conditions and policies complement these Terms and Conditions, including our Cookie Privacy and Use Policy, which describes how we collect, use and process your personal data.

1. Definitions

  • 1.1. The Customer is the Seller's contractor. It guarantees its consumer status as defined in French law and jurisprudence. It is agreed that the Customer acts outside of any usual or commercial activity. The Customer acknowledges that the Website is intended for consumers and that professionals must contact the Seller's sales department in order to benefit from specific contractual conditions.
  • 1.2 The Seller is mazette!, you will find more information in the legal notices
  • 1.3. Products: These are all products presented and available on the Site.

2. Applications

  • 2.1. By using and accessing this Site, "the Customer" agrees to be bound by the terms of our Privacy and Use of Cookies Policy, and by the following Terms and Conditions.
  • 2.3. Mazet Conditions! govern any offer relating to a mazette product! on our Site.
  • 2.4. mazette! reserves the right to modify this Site and these Terms and Conditions! at any time without prior notification.

3. Intellectual property

  • 3.1. This Site contains graphics and all its Content is protected by the intellectual property of mazette!.
  • 3.2. It is strictly prohibited to sell, license, rent, modify, preserve, copy, reproduce, distribute, publish or use any part of the Content.
  • 3.3. Mazette! reserves the right to add, delete or modify any part of the Content at any time without prior notice. Any modification of the Content remains the property of mazette!.

4. Account

  • 4.1 Before you can place an online order, "Customer" must create a mazette account!. Personal data recorded when creating the account are processed in accordance with our "Privacy Policy"
  • 4.2 "The Customer" must be at least 18 years old, or have obtained permission from a parent or legal representative, to place an order on this site and create an account. By creating an account, he declares and guarantees that he is at least 18 years of age or that he has the necessary authorization.

5. Conditions of sale

  • 5.1. All our offers and promotions are made without obligation and are conditional on the availability of the raw material and confirmation of the order. Any contract between "the Customer" and mazette! is conditional upon our acceptance of the order and will only come into effect when you receive the order confirmation by e-mail.
  • 5.2. Prices are shown in euros, all taxes included. They are valid only on the date of sending the order form by "The Customer". They include delivery costs. The prices take into account the VAT applicable on the day of the order and any change in VAT rates will automatically be passed on to the price of the "Products" of the Site. Payment of the entire price must be made at the time of the order. At no time may the sums paid be regarded as deposit or advance payments.
  • 5.3. The delivery of the order will be carried out within a maximum of 10 working days, starting from the working day following the day on which "the Customer" placed his order. This period can exceptionally be extended according to the number of orders in progress on our website. In case of unavailability of the "Product" ordered, the "Customer" will be informed as soon as possible and will be able to cancel his order. "The Customer" will then have the choice to request either the refund of the sums paid within 14 days at the latest of their payment, or the exchange for an alternative PRODUCT of quality and equivalent prices.

6. Delivery

  • 6.1. mazette! Deliver the Products to the address specified in the Order Confirmation, provided that all applicable payments have been received in full on their appropriate due date. They will be packed according to standard mazette methods! and routed in accordance with the delivery option chosen by the customer. Any time limit indicated corresponds to an estimate.
  • 6.2. The Products are delivered in front of the gate or entrance door of the individual house or in front of the entrance door of the building in case of collective housing. The Carrier has no obligation to deliver to the indicated floor or to the Customer's accommodation.
  • 6.3. The Customer is required to check the packaging of the Products at Delivery. If the Customer finds damage, he must refuse delivery. The Products will be returned to the Seller by the Carrier. The Customer can also accept the Delivery. In this case, the Customer must notify the carrier of the damage during this Delivery. Reservations must be made in the form and time frame of article L 133-3 of the Commercial Code. The Customer agrees to consider as evidence of admissible delivery the receipt reconstituted with the signature affixed by himself.
    The Customer must contact the Customer Service of mazette! by e-mail or telephone to report any defects, non-conformities or damage within 14 days of receipt of the Products. If the customer doesn't tell mazette! in due time after receipt as indicated in this article, this will result in the cancellation of the Product's warranty.

7. Product Guarantee

  • 7.1. Mazette! undertakes to reimburse the Customer or to replace any product with a hidden defect/manufacturing defect rendering it unfit for the use for which it is intended. These defects include errors in the format, pattern or printing of the product.
    The Customer will then have to contact the Customer Service via the dedicated form within 7 days of receiving the order in order to make the defect known.
    The product(s) must be returned in their original packaging, to the following address MAZETTE 50 AVENUE OF THE GAULE GENERAL 47000 AGEN at customer charge.
    As soon as the manufacturing defect or vice has been confirmed by the Customer Service, mazette! will then exchange within 10 working days or refund, in the form of having valid for one year, the product to the Customer who placed the order within a maximum period of 30 days.
  • 7.2. Products returned incomplete, damaged, damaged or soiled by the Customer will not be recovered or refunded.

8. Right of withdrawal

  • 8.1. The legal right of withdrawal (or cancellation) that is conferred on consumers who engage in distance selling contracts, which allows them to withdraw from the contract (or cancel it) without cause and without charge within 14 days of receipt of the products, does not apply to the supply of goods manufactured according to consumer specifications or clearly customized.
  • 8.2. Products ordered from mazette! are customized by the customer and manufactured on demand, so the customer cannot exercise his right to withdraw.

9. Applicable law and dispute settlement

  • 9.2. Any legal action or proceedings relating to your access to or use of this Site, or resulting from it, will be initiated in Agen, France. You agree to submit to the jurisdiction of the French courts, and agree that these courts have jurisdiction in such legal action or proceedings.

10. Data collection

  • 10.1. In the Privacy and Use of Cookies Policy we define how we collect, use, disclose, store and protect the information you send us when you use our Site. This Privacy and Use of Cookies Policy applies to all visits to our Site, all our services and all transactions and contracts that are entered into through our Site.
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